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Smart Follow-ups

Set the reminder, get the nudge, send the message.

Put a reminder on any task or appointment and RealtyPA fires it for you. RealtyPA users on the record get an in-app notification, and a push on top of it if they have the mobile app installed. Linked contacts and appointment guests get an email instead.

Follow up Sello re: rental budgetDue date19 Aug, 10:00Notifications1 hour beforeTask ReminderReminder: Task "Follow up Sello re: rental budget" is due Wed, 19 Aug at 10:00Linked contacts get an emailRealtyPA users get the in-app nudge
How it works

Four steps, not forty.

Add taskTitleFollow up Sello re: rental budgetDue date19 Aug, 10:00Notifications1 hour beforeTask ReminderReminder: Task "Follow up Sello re: rental budget" is due Wed, 19 Aug at 10:00TemplatesSelect a template to start a WhatsApp chat.Just listedHi Sello Mabaso, we have just listed 7 Windvoel Crescent.Opens in WhatsAppThe message is ready to edit
  1. 1

    Log the next step

    On the record, add a task or an appointment with a due date and time. The follow-up needs a record to hang off before anything can fire.

  2. 2

    Set the reminder

    Under the Notifications divider on the drawer, pick a reminder: 10 mins, 30 mins, 1, 2, 6 or 12 hours, 1 day or 2 days before.

  3. 3

    Get nudged

    A job checks every minute on Johannesburg time. RealtyPA users get an in-app notification, plus a push where the mobile app is installed and their notification preferences allow it. Linked contacts and appointment guests get an email.

  4. 4

    Send the message

    Open the contact, tap Whatsapp, pick a template. RealtyPA fills in the names and the address, then opens WhatsApp with the text ready.

Why it matters

Built for the way South African agents actually work.

Follow up Sello re: rental budgetNotifications30 mins before1 hour before2 hours before

Reminders you choose

Pick 10 mins, 30 mins, 1 hour, 2 hours, 6 hours, 12 hours, 1 day or 2 days before the task or appointment is due. Leave the reminder unset and nothing fires.

TemplatesSelect a template to start a WhatsApp chat.Just listedHi Sello Mabaso, we have just listed 7 Windvoel Crescent.

Pre-drafted templates

Open the contact and tap Whatsapp, SMS or Email, then pick a template. RealtyPA fills [agent], [agency], [name], [address] and [website] before it opens.

Your 3 appointments todayGood morning, ThandekaViewing at 28 Kliphaas Avenue09:00 · Viewing07:00 every morningIt goes to the agent only, guests are never copied

Your morning list by email

A digest goes out at 07:00 South African time with the day's appointments. It goes to the agent only, guests are never copied.

Questions

About Smart Follow-ups.

Can I customise the follow-up templates?

Yes. Message templates live on your profile under Message Templates. Each one carries a type of WhatsApp, SMS or Email, a Rentals or Sales category, a title, the body, and its own access list.

Does this work with WhatsApp?

Yes. A template tagged WhatsApp opens wa.me with the message already filled in, so it goes out from your own WhatsApp. SMS and email templates hand off to your SMS app and your mail client the same way.

Does RealtyPA chase a quiet lead on its own?

No. Nothing fires unless you set a reminder on a task or an appointment. There is no dwell-time rule watching how long a lead has sat in a stage, and nothing checks whether the lead has replied.

Ready to try Smart Follow-ups?

Start with 30 days free and 5 property reports. No card required.